Cloud Infrastructure Engineer Apply Online The Cloud Infrastructure Engineer combines software and systems engineering to build and run large scale, distributed, fault tolerant systems deployed on private or public cloud platforms. This position will ensure the infrastructures services supporting Tyler's applications maintain uptime and reliability. Additionally, focus on

Primary tasks include but are not limited to the following Perform site visits and evaluate potential venues to determine viability of properties and location for specific events Negotiate meeting space, room rates, commission, food & beverage and concessions with properties Research and contract entertainment options Establish projected attendance, expenses and revenues,

Technical Account Manager Apply Online The Technical Account Manager (TAM) owns the technical relationship between clients and the business across multiple Tyler products. TAMs are responsible for coordinating the installation and integration of technical services for their clients as well as identifying and resolving potential areas of concern before they arise throughou

Collaborate with teams of varied disciplines across nine solution groups within the Courts & Justice division to continually improve our security posture in all phases of the software lifecycle, including application development, cloud posture, and patch management. Become an expert on Tyler's chosen security tools and help drive and facilitate their use throughout the di

Administer various open source and enterprise grade security platforms to support developing and enhancing SIEM and vulnerability management. Implement data structures and pipelines to organize, collect and standardize data to helps generate insights and address reporting needs. Perform security audits and assessments of business units against corporate policies, standard

Front End Developer Apply Online The Front End Developer role focuses on the front end of applications, working with our back end engineers to build out user interfaces. Candidates should possess a strong focus on user experience and have a great eye for clean, thoughtful design. This position will be utilizing the latest web technologies to help develop the next generati

Provide professional services such as consultation and education to clients on Tyler product APIs and data exchange tools. Design and conduct knowledge transfer sessions on site or through webinars. Perform consultation/analysis of client business model to identify and document client requirements regarding integration with in scope Tyler products. May identify and docume

Work with internal and external customers on resolving complex technical issues. Participate in diagnosing, analyzing and troubleshooting code, documenting and implementing functionally appropriate, technically sound, and well integrated application systems. Assist Support Specialists, Implementation Specialists, and Project Managers in establishing issue priorities to en

Prepare and negotiate client contracts for licensing and purchasing of software, products, and services. Review client Requests For Proposal and provide exceptions based on standard contracts and business practices. Administer contracts, including management of delinquent and terminating customers. Negotiate vendor contracts and other legal agreements. Review and prepare

Interact professionally with external customers on all collection issues, including making collection calls. Work with other members of the collections team to determine and carry out the best method to resolve delinquent accounts. Provide statements, invoices and information to internal and external customers as needed to assist in resolving collection issues. Create and

Develop the implementation project plan and officially start projects by conducting kick off meetings with clients and other staff as needed for the largest/most complex/enterprise wide projects. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow th

Provide end user support for Tyler's internal customers via telephone, email, remote control and in person. Maintain a high level of courteous customer service at all times Respond to emails, phone calls, and instant messages from Tyler employees requesting help with computer related issues Learn the functions and back end of Tyler's applications and corporate software so

Mentor CloudOps team members, providing feedback and promoting best practices. Perform code reviews, approve pull requests, and drive best practice adoption across product teams. Develop and support comprehensive CI/CD pipelines as an embedded resource within various product teams. Design and implement Tyler's future ERP hosting platform using Infrastructure as Code (IAC)

What you will do Create lasting impact by building and continuously improving our Angular based products. Work within the engineering team on designing and developing core product functionality. Contribute to the design of features and provide thought leadership by taking into consideration business requirements, data needs, performance, scalability, and user experience.